Email Marketing Best Practices
August 16, 2006
Vol 1 - Issue 11

Today's Student Stat:

85% of online 17 year-olds use the Internet to search for schools.

      - Pew Internet & American Life Project's
        Teens and Technology report Nov. '05


In a recent MarketingSherpa survey:

• 7 out of 10 marketers report regularly testing email subject lines
• 62% test copy (i.e. topics, messaging, etc.)
• 46% test link placement and personalization

         - MarketingSherpa's
          "Email Marketing Benchmark Guide 2006"



Increase Open Rates with Subject Line Testing

One of the most common questions we hear at Student Horizons, Inc. is "How can I improve my open rate?" Testing subject lines is one of the fastest and most effective ways to increase email open rates. And the best part: it's easy to do.

Subject line testing is like reading the book jacket of a novel before you buy it. You want to get a feel for the book before you spend your hard-earned cash. Maybe you pick up three or four before you decide on one. You are trying to increase your chances of liking what you buy.

Testing in email marketing is the same idea. You want to try out a couple of subject lines to a small part of your list before you commit to one for the big launch. Once you determine which message gives the best results, you can send it the rest of your list, or "roll out."
  So, a subject line test might go something like this:

  Test Subject Line Quantity
  Subject Line #1 See What's Different About PCU 5,000
  Subject Line #2 Learn More About PCU 5,000

Remember though, the actual email content is exactly the same for both. The beauty of testing is in finding out, all things being equal, how a small difference (and just that one difference) affects the response. The results of the test campaign might go something like this:

  Test Subject Line Quantity Rate
  Subject Line #1 See What's Different About PCU 5,000 10%
  Subject Line #2 Learn More About PCU 5,000 5%

Which test won? Subject Line #1. It pulled in 5% more opens. It doesn't sound like much, but when you hypothetically blow these open rates out to your full list, you see what a difference it makes:

  Rollout Subject Line Quantity Rate Opens
  Subject Line #1 See What's Different About PCU 100,000 10% 10,000
  Subject Line #2 Learn More About PCU 100,000 5% 5,000
Difference: 5,000

Who doesn't want 5,000 more prospective students opening emails?

You can also analyze the CTRs (click thru rates) from the same test campaign. Try extrapolating those results to your full list. How many more prospects did you get to click through to your site as a result of a little subject line test?

It is very little effort for potentially great improvements in your email programs. Ask your email provider about it!


Tips for Reaching Teens

Did you know that 57% of teens aged 15-17 have cell phones?

(Tip: Use your email results to follow up over the phone. You can easily download a list of subscribers who opened your email multiple times, for example. Also, don't forget to include a field on your application for the applicant's cell phone.)

Did you know that 85% of online 17 year-olds use the Internet to search for schools?

(Tip: Make sure you are collecting email addresses on your website. And, make sure your email sign-up is easy to find and logically placed for first-time visitors.)

Check out more great teen stats in the Pew Internet & American Life Project's Teens and Technology report from Nov. '05.

   
Student Horizons, Inc.
4903 Auburn Avenue
Bethesda, MD 20814
301/951-7101 - Phone
301/951-7104 - Fax